Laboratory Testing

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Laboratory Testing:

Laboratory Testing forms an important part of our aim to provide all-encompassing services to our valued business partners and is a key aspect of our promise towards Transparency. We get our batches regularly tested from third-party NABL (National Accreditation Board for Testing and Calibration Laboratories) and FSSAI (Food Safety and Standards Authority of India) accredited laboratories. For certain rare products like Gallstones, the laboratory testing is done on special request by the customer.

The External Laboratory testing is a part of our SOPs (Standard Operating Procedures), something unique to a B2B company. We are proud of it and you will find us bringing it up often! 

Why a third-party laboratory for testing?

Our main reason for going in for third-party (external) laboratories is to get our quality verified from a non-biased source. It is observed that there is a stark difference between the laboratory results and actual product – especially in case of internal laboratories. To do away with such differences/practices, we have strictly adopted external testing and rely fully on the third-party results.

Working Case

While importing Saffron from Iran and Afghanistan, it is a common practice for the sellers to share Saffron Certificate of Analysis with Crocin value going as high as 250+, which on actual testing falls in the range of 150-170, Grade II Saffron. At times, the report is according to the Iran/Afghanistan Standards, not the ISO 3632 standards. These lead to inaccuracies and the customer is cheated.

FAQs

External laboratory testing is done as a standard internal practice to ascertain the quality and match our rigorous internal standards. There are no charges for laboratory testing of Saffron, Shilajit, etc. In case of high value premium products like Cow Gallstones, we recommend the customer gets the testing done.
Standards defined by ISO (International Standardization Organization) and BIS (Bureau of Indian Standards) – with a special focus on the ISO standards in line with our major customer set.
The testing reports are dispatched with the Supply Order according to the batch from which it is taken. Since we deal in different varieties of products, the test reports are shared after the products are dispatched, as a company policy.
As mentioned above, all our testing reports are from an external laboratory and the results are on as-is basis. No special requests are required since our practices ensure unbiased testing results.
Given our vast experience in the products we deal in; we have devised certain parameters which are guided by what commonly goes in the market. These parameters are tested in laboratories to ascertain the purity/quality. These may vary from one product to another.